Jeffrey Iles, a dispatcher with the Umatilla Tribal Police Department, recently completed the Basic Telecommunications Class.
Presented by the Oregon Department of Public Safety Standards and Training, Iles and his #BT110 classmates participated in a two-week course. A graduation ceremony was held Aug. 24 at the Oregon Public Safety Academy in Salem. Upon completion of the course, students return to their employing agencies to continue training with a field training officer.
Oregon lawmakers enacted legislation in 1993 requiring individuals who handle emergency calls from the public meet professional standards for training and certification. The 9-1-1 training program includes such topics as emergency call handling techniques, stress management, ethics, criminal law and an overview of first responder operations. Approximately 950 people work in city, county, tribal, regional and state public safety communications centers across the state.
The safety academy is nationally recognized for its innovative training programs. Eriks Gabliks is the director and Sheriff Jason Myers of the Marion County Sheriff’s Office is the board chairman. For more information, visit www.oregon.gov/dpsst.